At TearrGearr, we are committed to ensuring your satisfaction. This Refund Policy outlines the conditions under which returns and refunds are accepted.
Return Eligibility
Items must meet the following conditions to qualify for a return:
Returned within 30 days of delivery
Unused, unworn, and in original condition
Includes original packaging and tags
Non-Returnable Items
Certain items may not be eligible for returns.
Used or damaged products (not due to manufacturing defects)
Items without original packaging
Final sale or clearance items
Refund Process
Once your return is received and inspected:
Approved refunds will be processed to the original payment method
Processing times may vary depending on your provider
You will be notified of approval or rejection
Exchanges
We offer exchanges for defective or incorrect items.
Report issues within a reasonable timeframe
Replacement items are subject to availability
Shipping Costs
Shipping fees related to returns may vary.
Customers may be responsible for return shipping
Original shipping fees are non-refundable
We cover shipping for defective or incorrect items
Order Cancellations
Orders may be canceled under certain conditions.
Cancellation must be requested before shipment
Shipped orders cannot be canceled
Damaged or Defective Items
If you receive a defective product:
Contact us immediately with proof (photos or videos)